Policy

Refund & Cancellation.

We want you to be completely satisfied with your purchase. Please review our policy below.

Cancellation Policy

You may cancel your order within 24 hours of placing it, provided the order has not yet been dispatched. Once dispatched, orders cannot be cancelled.

How to Cancel

To cancel an order, please contact us at support@healthdr.in or call +91-XXXXX-XXXXX within 24 hours of placing your order. Please include your order number in the subject line.

Refund Policy

We offer refunds for defective, damaged, or incorrect products. Refund requests must be made within 48 hours of delivery.

Eligibility for Refund

  • Product is damaged or defective upon arrival
  • Wrong product was sent
  • Product is expired or near expiry at the time of delivery

Non-Refundable Items

  • Opened or used products
  • Products returned after 48 hours of delivery
  • Products damaged due to misuse or mishandling

Refund Process

Once a refund request is approved, we will process the refund within 7-10 business days. The refund will be issued to the original payment method used at the time of purchase.

Shipping Costs

Shipping costs are non-refundable. If a refund is approved, the cost of return shipping will be borne by the customer unless the return is due to our error (wrong item, damaged, or defective product).

Contact Us

For any questions about our Refund / Cancellation Policy, please contact us at support@healthdr.in or visit our Contact Us page.